Lily Beach Resort & Spa highlights new appointments at the property, with Laurent Driole as General Manager and Ali Arushad as Front Office Manager.
Lily Hotels is a leading home-grown hospitality brand committed to providing invaluable opportunities for career growth. At Lily Beach Resort & Spa and Hideaway Beach Resort & Spa, the extensive training programs, mentorship initiatives, and opportunities for advancement ensure that employees can develop new skills and reach their full potential. This dedication to professional development creates an environment where individuals can thrive and build rewarding careers in the hospitality industry.
In addition to their commitment to their workforce, Lily Hotels is renowned for exceptional customer service. They constantly seek ways to enhance the experiences of their guests through upgraded amenities, innovative technologies, and a relentless focus on customer satisfaction. This dedication is a crucial driver of their success and reputation in the Maldivian hospitality industry. The fact that Lily Beach was the first all-inclusive property to be opened in the Maldives speaks volumes about the way the team leads the resorts in the industry. Their Platinum Plan is an award-winning initiative that has captured the hearts of countless guests from across the globe.
These sentiments are echoed by Lily Beach’s General Manager, Laurent Driole, when he said, “Our ultimate goal remains to create unforgettable experiences for our guests, establishing Lily Beach as an emblem of exceptional hospitality and cherished memories. Together with our dedicated team, we are focused on elevating Lily Beach to new heights through meticulous planning and continuous guest feedback, while preserving its authentic Maldivian essence. Looking ahead, we are committed to enhancing guest satisfaction by introducing personalised offers tailored to their preferences, whether it’s diving, tennis, yoga, or indulging in highly skilled spa treatments. Furthermore, we are advancing our sustainability efforts and launching innovative projects that distinguish us in the Maldives hospitality sector.”
Previously, the resort manager of Lily Beach, Laurent, in his promoted role, was looking to maintain standards and provide experiences that delight guests under the Lily ethos. Coming from a Food and Beverage background, he is dedicated to maintaining the unparalleled quality of renowned Platinum Plan. Collaborating closely with the talented kitchen team and Executive Chef Antonio, the team at Lily Beach strives to continually elevate the culinary offerings. “I would like to announce our recent recognition with the prestigious Wine Spectator Awards as a testament to our culinary excellence, and we aim to achieve even greater accolades in the future,” Laurent added.
Arushad, who also works closely with Laurent to boost in-resort sales and enhance guest experiences, initially began his career as a receptionist. He worked his way up the career ladder to where he is today. His career span is wide, starting with working as a receptionist, going to in-villa dining, and progressing to front office supervisor and assistant front office manager. Here, he took a detour as Butler Manager at the sister property of Hideaway Beach Resort & Spa. Eventually, landing at Lily Beach as the Front Office Manager.
Arushad’s commitment to excellence has shone throughout his career, consistently demonstrating a passion for the tourism industry and a steadfast commitment to delivering exceptional customer service. His journey reflects Lily Hotels’ dedication to fostering career growth and enhancing the overall experiences of guests.
“Myself, along with team, we continuously strive to enhance our guest experiences, providing unforgettable and high-quality experiences for them during their stay here,” Arushad said.
Lily Hotels values its employees, delivers outstanding customer experiences, and is poised for continued growth and success.
For more information on Lily Beach, have a look here.
